At Maa Sherawali Seva Sansthan, we deeply value every contribution. Since donations are critical to our mission, we follow this Refund Policy:

Refund Eligibility

  • Donations are generally non-refundable.
  • Refunds may only be considered in exceptional cases such as:
    • Duplicate donation due to technical error.
    • Wrong amount entered by mistake.
  • Requests must be made within 7 working days of the transaction.

Process

  • To request a refund, email us at maasherawalisevasansthan@gmail.com with transaction details.
  • If approved, refunds will be processed/credited within 10–15 business days to the original payment method.

Important

  • Tax exemption certificates (if issued under Section 80G/other provisions) will be invalid if a refund is processed.
  • The NGO reserves the right to approve or reject any refund request.